Can I delete my account and all my data?

Yes. You can request account closure and data deletion in your settings or by emailing support@qq801.app. We delete your data within 30 days, except transaction records and compliance logs required by law.

LEGAL REFERENCE

Your Privacy Matters at qq801

We collect and protect your personal data so your account, payment details and gaming activity stay secure. This policy explains what we gather, how we use it, and...

Data SecurityPayment ProtectionYour ControlTransparencyIndonesia-First

Explore Games Read FAQ

Privacy Policy Overview

qq801 operates in supported regions where local law permits. We collect account information (name, email, phone), payment data tied to DANA, OVO, GoPay and QRIS transactions, gaming activity logs, and device identifiers. We use this data to verify your identity, process withdrawals, detect fraud, and improve your lobby experience. Your data is encrypted and stored securely. We never sell your information to

third parties. We comply with data protection standards applicable to Indonesian gaming operators and share data only with payment partners and compliance teams when legally required.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

HELP CHANNELS

Privacy & Data Questions

WHY THIS PLATFORM

How We Earn Your Trust

Encryption Standard

All account logins, payment submissions and personal information use industry-standard TLS 1.2+ encryption so your data travels securely between your phone and our servers.

Payment Partner Vetting

DANA, OVO, GoPay and QRIS integrations are audited quarterly. We share only the minimum data needed to complete your transaction—never card numbers or full payment history.

No Third-Party Sale

We do not sell, rent or trade your personal information to marketers, data brokers or advertisers. Period.

Fraud Detection

We monitor your account for unusual login patterns, rapid withdrawal requests and suspected fraud. This protects you; we keep logs for compliance and security review.

Compliance Review

Our privacy practices are reviewed annually by internal audit and are aligned with data protection frameworks applicable to supported Indonesian gaming regions.

Transparent Updates

When we change this policy, we notify you via email and in-app message at least 30 days in advance. You can accept or contact us with concerns.

Consistent Privacy Across Our Lobby

Live Casino Tables

Your play history and chip transactions are logged. We do not share this with other players or broadcasters—only our servers see your session data for security and payout reconciliation.

Slot Rooms

Spin history, win history and feature triggers are stored securely. This data helps us detect malfunctions and audit gameplay integrity; it never leaves our protected database.

Sportsbook Markets

Bet placement, odds locked at entry and settlement records are encrypted. We retain these for dispute resolution and regulatory reporting; they are not shared with sports leagues.

Account Verification

We verify your identity once at signup and once per withdrawal method. Your ID document is scanned, encrypted and deleted after 90 days unless compliance requires longer retention.

Payment Processing

DANA, OVO, GoPay and QRIS payments are tokenized. We never store your e-wallet PIN or full account number; payment processors handle the sensitive part securely.

Mobile & Desktop

Whether you log in via phone or browser, your session is encrypted the same way. Your location and device type are logged for fraud detection; they expire after 180 days.

Withdrawal & Payout

When you withdraw, we confirm your identity, check your account balance and send funds to your registered payment method. The instruction is encrypted; no third party sees your bank details.

What We Protect About You

Identity & Account Info

Your name, email, phone and date of birth are stored encrypted. We use these to match withdrawal requests with your account and to comply with anti-money-laundering checks.

Payment History

Every deposit and withdrawal is timestamped and logged. We retain transaction details for 7 years to support dispute resolution and regulatory audits in supported regions.

Gaming Activity

Your login times, game sessions, bets placed and chip movements are recorded. This helps us detect fraud, audit game fairness and ensure your account balance is always accurate.

Device & Location

We log your IP address, device type and approximate location each time you log in. This alerts us to suspicious access attempts and helps us prevent account takeover.

Communication Records

Support tickets, email exchanges and in-app messages are kept for 2 years. We use these to handle complaints, improve support and provide evidence if disputes arise.

Cookies & Tracking

We use session cookies to keep you logged in and analytics cookies to count visitors. We do not use third-party tracking pixels; your lobby behaviour stays within qq801.

Privacy Policy Questions

Account info and transaction history: 7 years minimum for regulatory compliance. Game session logs: 2 years. Device logs and cookies: 180 days. Identity documents: deleted 90 days after verification unless law requires longer retention.

Yes. You can request account closure and data deletion in your settings or by emailing [email protected]. We delete your data within 30 days, except transaction records and compliance logs required by law.

We share only the minimum data needed to process your payment: your account ID and transaction amount. We do not share your full name, address or gaming history with payment partners.

Yes. All payment submissions use TLS 1.2+ encryption. Your e-wallet details are tokenized; we store only a secure reference token, never the actual PIN or account number.

No. Your game history, chip transactions and betting records are private to your account. We do not share this with other players, broadcasters, or external services.

Use the unsubscribe link in any email we send. You can also manage email and SMS preferences in your account settings. We stop sending promotional messages within 24 hours.